Go-live
New dates of service
New dates of service come to us on an agreed go-live.
Switch
Switch billers without the fire drill.
We take a clean start date, pull what we need, and keep claims moving. You should not have to run two companies for six months.
Before notice
What to pull from the current vendor
Do this before you give notice if you can. Factories get slower after they know they are fired.
- 90 days of billed claims with CPT, units, and payer
- Open A/R aging by payer and date of service
- Denial report with reason codes, not just pending
- Provider roster, NPIs, tax IDs, and payer IDs
- Payer contracts or fee schedules you have
- Credentialing tracker: what is pending, what is participating
Cutover
How we cut over
A/R
Open balances
Open A/R can transfer, stay with the old vendor for a wind-down, or split by date. We pick the version that does not drop claims.
Systems
Onto ClearBilling systems
Cases move into our intake and billing software. You follow progress in the portal.
What we will not do
No trash-talk. No missed first week.
We will not trash-talk your current company on a sales email and then miss your first week of charts. If we cannot staff the start date, we will say so.
How long does a switch take?
Credentialing gaps drive the clock more than coding. If panels are already in your group’s name, new dates of service can often move in weeks.
Will you work the old company’s aged A/R?
Yes, when you want that. Bring the aging and the denial file.
Do we have to change our clinical EHR to switch?
No. Standard billing runs on ClearBilling intake and billing software. Your clinical systems stay yours. Custom workflows into other systems are available for separate fees.